Seven Las Vegas Strip hotels have had issues with bedbug infestations over the past year and a half. This information comes from a complaint filed with the Southern Nevada Health District and obtained by local news outlet KLAS. The hotels affected are Circus Circus, Caesars Palace, Planet Hollywood, Palazzo, Tropicana, MGM Grand, and Sahara, according to records obtained by CBS MoneyWatch.
In January, a guest at Caesars Palace reported being bitten by bedbugs. The room was taken out of service and the hotel’s housekeeping team investigated. Bedbugs were found and the room was treated. Caesars Palace did not immediately respond to CBS MoneyWatch’s request for comment.
Sahara Las Vegas also had a bedbug sighting in September 2022, reported by a guest who said that they squished a bug and saw a lot of blood. The original room was confirmed to have bedbugs, and it was subsequently treated. The guest was moved to another room. The Sahara did not respond to CBS MoneyWatch’s request for comment.
In June, a guest complaint at Planet Hollywood Resort and Casino was validated by inspectors, confirming the presence of bedbugs. The hotel operator did not immediately respond to CBS MoneyWatch’s request for comment.
At Circus Circus, bedbugs were found in a guest room in January 2022 after a guest complained about being bitten. Bedbugs were also detected in June in response to another guest complaint. Circus Circus did not respond to CBS MoneyWatch’s request for comment.
A guest at the Tropicana Las Vegas reported finding bedbugs in their room in late January 2023. They were transferred to another room after the original room was treated. The room was then rented out again. The Tropicana Las Vegas did not immediately reply to CBS MoneyWatch’s request for comment.
Spokespersons for Bally’s Corp, the entertainment company that owns the Tropicana Las Vegas, and MGM Resorts International both acknowledged bedbug incidents. Bally’s Corp outlined its protocol for responding to guest complaints about bed bugs, which includes isolating the affected room, evaluating the situation with a third-party service, and providing appropriate treatment if necessary. MGM Resorts International stated that it has comprehensive procedures to address and resolve any bedbug issues.
Several other complaints were made at different resorts, but inspectors did not detect any pests.
The American Hotel & Lodging Association (AHLA) acknowledges that bedbugs can find their way into hotels by hitching rides in guests’ luggage or clothing. The AHLA recommends that hotel guests inspect their rooms for pests before settling in, including checking bedsheets, mattress seams, headboards, and furniture.
The New York City Department of Health and Mental Hygiene recommends looking out for signs of bedbug infestation, such as live or dead bugs, small bloodstains, dark spots from droppings, and bedbug remains in various areas of the room.